have to smile about Elizabeth Ribbans, Managing Director at the Guardian,
for she states "We
have been unable to find a record of his first email but the second
was received and unfortunately not actioned". She is
lying her 'socks-off' for if you read the first paragraph of my second
email to the Guardian dated 14 April it states I sent a email on the
30 March to the Readers Editor and others, also I quote from the 'automated'
reply which they tell you is proof
of it being received.
On the 30/3/11 I emailed Jon Robins and cc'd the same to yourself
at the Guardian and others but all have failed to respond (link
to said email below).
Let me quote from your "automatically generated email" reply:
office handles reader queries about Guardian accuracy and standards.
... we do aim to read them all
It is the Guardian's policy to correct significant errors as soon
If you have sent a correction request we will not usually send you
a response unless the article directly affects you."
I suppose we should not believe everything we read or we should take
with a 'pinch of salt' everything the Guardian states or publishes!"
my email to Rebecca Hales at the Press Complaints Commission on the
15 May in section '1' I show it was clear 'Hogwash' what Elizabeth Ribbans
had said and obviously she was doing a 'cover-up' job.
dissatisfactions are many.
The Guardian published Jon Robins article on the 25 Mar 2011, I emailed
Jon Robins and the Guardian five days later, 30 Mar (auto reply shows
it was received on the same day), a second email was sent on the 15
April and all were ignored. Six weeks later on the 9 May, after you
contacted the Guardian, they took some action, even so they said it
was still then only after an email was received from the Journalist,
too little too late. Let me again quote the Guardian "correct
significant errors as soon as possible", it seems their excuse
appears to be a lack of their in-house communications, and that is
no excuse for what happened. For the Guardian to say "We have
been unable to find a record of his first email..." being
that of the 30 Mar when I had received an automated reply on the same
day and when Jon Robins eventually replied on the 12 May (after 6
weeks) with a copy of the said email showing all addresses it was
sent to, clearly shows the Guardians statement of having no 'record'
is pure 'Hogwash' to make it look as though they didn't know
about my complaint 'til mid April and the excuse they give of "unfortunately
not actioned" is not acceptable and wouldn't stand-up in
a Court of law"
Guardian's Readers Editor emails Rebecca Hales on the 19 May and with
the evidence to show my email was received
by him on the 30 March they had to put their hands up and admit it but
now its "We
were in the process of switching email packages..."
(I wonder who thinks up these excuses).
Guardian's Readers Editor, Chris Elliot, below states
"...we deal with scores of corrections
and Elizabeth Ribbans, Managing Director at the Guardian,
Readers Editor receives 25,000 queries a year..." no
doubt a conservative estimate but 'corrections' or 'queries' at their
own figures it averages nearly 500 a week, they must spent all their
time correcting their 'lies' or denying they made any or trying to 'worm'
their way out of them.